Effective Date: January 20, 2025
These Terms of Use ("Terms") govern your access to and use of the website, platform, software, and services (collectively, the "Services") provided by Artemis, a product of Monalee Inc. ("Artemis," "Monalee," "we," "our," or "us").
By creating an account, accessing, or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference.
If you do not agree, do not access or use the Services.If you are using the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for business use by solar, roofing, and home improvement professionals, not for personal or consumer use.
To use most features, you must register for an Account. You agree to provide accurate, current information and to keep it up to date. You are responsible for:
We may suspend or terminate Accounts that contain false information or that are used in violation of these Terms.
Plans and pricing. Access to paid features requires a Subscription or per-report fees as described at the time of purchase. Pricing is set out on our pricing page or in your order form and may change with notice as described in Section 14.
Billing. You authorize us and our payment processors to charge your designated payment method for all applicable fees, including recurring Subscription fees and any usage-based or per-report charges.
Renewals. Subscriptions automatically renew for successive terms unless cancelled before the end of the then-current term. By subscribing, you authorize recurring charges until you cancel.
Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, and similar taxes, excluding taxes on our net income.
Non-payment. We may suspend or terminate access for late or failed payments.
Refunds. Except where required by law or expressly stated in writing, fees are non-refundable.
We may offer free trials, free reports, or promotional pricing. We may modify or withdraw these offers at any time. Unless you cancel before a trial ends, you may be automatically enrolled in a paid Subscription at the then-current rate.
Your ownership. You retain all rights to your Customer Data. You grant us a worldwide, non-exclusive license to host, process, reproduce, and use Customer Data as needed to provide and improve the Services and as described in our Privacy Policy.
Your responsibility. You represent that you have the rights and permissions necessary to submit your Customer Data, including property addresses and any homeowner or third-party information, and that your use of the Services complies with applicable law, including privacy and consumer protection laws.
Aggregated data. We may use aggregated and anonymized data derived from use of the Services for research, benchmarking, and improvement of the Services, provided it does not identify you or any individual.
The Services use artificial intelligence, satellite and aerial imagery, and modeling to generate roof reports, measurements, system designs, proposals, and pricing estimates.
Estimates, not guarantees. All measurements, designs, reports, quotes, and pricing generated by the Services are estimates produced from available data and models. They may contain inaccuracies and are provided for informational and sales purposes. They are not a substitute for a physical inspection, a licensed professional's judgment, an engineering assessment, or a permit-ready document.
Your duty to verify. You are responsible for reviewing, verifying, and confirming the accuracy of any output before relying on it, presenting it to a customer, submitting it for permitting, or using it to perform work. You assume all risk arising from your use of Service outputs.
The Services may present financing options from third-party lenders (for example, GoodLeap and Sungage) and may integrate with third-party tools and payment processors.
Your use of any third-party service is at your own risk and subject to that third party's terms.
Artemis provides software tools. We do not provide engineering, construction, legal, tax, financial, or other professional advice. You are responsible for ensuring that any work, proposal, contract, or financing arranged using the Services complies with applicable codes, licensing requirements, and laws.
You agree not to:
We may investigate and take appropriate action, including suspension or termination, for any suspected violation.
The Services, including all software, models, designs, text, graphics, and trademarks, are owned by Monalee Inc. or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your Subscription, solely for your internal business purposes and subject to these Terms.
Except for this license, no rights are granted to you. All rights not expressly granted are reserved.
Feedback. If you provide suggestions or feedback, you grant us a perpetual, royalty-free right to use it without restriction or obligation to you.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT, MEASUREMENT, OR ESTIMATE WILL BE ACCURATE OR COMPLETE.
TO THE FULLEST EXTENT PERMITTED BY LAW, MONALEE INC. AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to indemnify and hold harmless Monalee Inc. and its affiliates from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Services, your Customer Data, your violation of these Terms, or your violation of any law or third-party right.
These Terms apply while you use the Services. You may stop using the Services and cancel your Subscription at any time as described in your Account or order form.We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, or use the Services in a way that creates risk or legal exposure for us or others.Upon termination, your right to use the Services ends. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive termination.
We may modify the Services or these Terms at any time. If we make material changes to these Terms, we will update the Effective Date and post the revised Terms here, and where appropriate provide additional notice. Your continued use of the Services after changes take effect means you accept the revised Terms.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules.
Informal resolution. Before filing any claim, you agree to contact us at legal@artemis.solar and attempt to resolve the dispute informally for at least 30 days.
Arbitration. Any dispute not resolved informally will be settled by binding arbitration administered in Sacramento County, California, rather than in court, except that either party may seek injunctive relief for intellectual property or unauthorized access claims. You and Monalee waive any right to a jury trial and to participate in a class action.
Venue. If arbitration does not apply, the state and federal courts located in Sacramento County, California will have exclusive jurisdiction.
